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Refund policy

NO REFUND POLICY

All Sales Are Final

Due to the nature of our products, we do not offer refunds. Please consider this carefully before making your purchase.

GLVSSIC products are limited-run, made-to-order drops produced in small quantities. Because of this, all sales are final unless otherwise approved by GLVSSIC or required by law.

We do not accept returns, exchanges, cancellations or refunds for:

  • Change of mind or buyer’s remorse
  • Wrong size or variant selected at checkout
  • Production and delivery times that fall within our stated window
  • Missed discount codes or promotions
  • Incorrect shipping information entered at checkout
  • Refused, unclaimed or undeliverable packages
  • Limited-release, collaboration or bundled items
  • Items marked final sale

GLVSSIC reserves the right to deny any return, exchange, cancellation or refund request that does not meet this policy.

Before You Order

To ensure a smooth experience, please contact us with any questions or concerns about your order prior to placing it. Our customer support team is available at contact@glvssic.com to assist with product inquiries, sizing guidance, or general questions.

Delivery Timeline

All items are custom-made and crafted with care. Please allow 4-12 weeks for delivery from the date of purchase. Once your order is shipped, you will receive a notification with tracking information.

Damages and Issues

We aim to deliver each product in perfect condition. If your item arrives defective or damaged, please contact us immediately upon receiving it at contact@glvssic.com.

Non-Returnable Items

Given our no-refund policy, we do not accept returns or exchanges on any items. Certain types of items may also be ineligible for return under any circumstances, such as perishable goods, custom products, and personal care items.

European Union 14-Day Cooling-Off Period

For customers within the European Union, you retain the right to cancel or return your order within 14 days, as per EU regulations. Note that this exception applies only to merchandise shipped into the EU and requires the item to be unworn, unused, with tags, and in its original packaging. Proof of purchase is required. Please email us at contact@glvssic.com to initiate this process.

For additional assistance, please don’t hesitate to reach out to our support team at contact@glvssic.com.